Smart Retries improve the success rate of failed payouts by retrying transactions based on error types and available connectors. This intelligent retry logic ensures higher recovery from payout failures without needing manual intervention.Documentation Index
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Enable Smart Retries
Please drop a note to info@Pesaswap.in to enable Smart Retries for Payout (applicable only for pesaswap Cloud users).
How It Works
Retries are automatically triggered only if:- The error type is eligible (based on a predefined configuration)
- The retry is likely to increase the success rate
Types of Smart Retries
1. Single Connector Retry
If only one connector is configured for a specific payout method, eligible errors will be retried using that same connector. Use Case:- Single payment processor setup
- Connector-specific temporary failures
- Network timeout issues
2. Multi Connector Retry
If multiple connectors support the payout method, retries will cycle through the connectors while keeping the payout method unchanged. Use Case:- Multiple payment processors configured
- Primary connector failure
- Load balancing across processors
Supported Payout Methods & Connectors
| Connector | Supported Payout Methods |
|---|---|
| Adyen | Cards, Banks, Wallets |
| Cybersource | Cards |
| Ebanx | Banks |
| Paypal | Wallets |
| Stripe | Cards, Banks |
| Wise | Banks |
Retry Conditions
| Condition | Description |
|---|---|
| Connector Count | Multi Connector Retry requires more than one connector for a payout method |
| Method Lock | Payout method remains unchanged during retries |
| Error Configuration | Retry only if error is pre-configured and suitable |
| Retry Count | Default: 5 attempts per connector (customizable) |
| Stop Conditions | Retry stops when: ✔ Success ✔ Retry count exhausted ✔ All connectors failed |