Enable Smart Retries
Please drop a note to [email protected] to enable Smart Retries for Payout (applicable only for pesaswap Cloud users).
How It Works
Retries are automatically triggered only if:- The error type is eligible (based on a predefined configuration)
- The retry is likely to increase the success rate
Types of Smart Retries
1. Single Connector Retry
If only one connector is configured for a specific payout method, eligible errors will be retried using that same connector. Use Case:- Single payment processor setup
- Connector-specific temporary failures
- Network timeout issues
2. Multi Connector Retry
If multiple connectors support the payout method, retries will cycle through the connectors while keeping the payout method unchanged. Use Case:- Multiple payment processors configured
- Primary connector failure
- Load balancing across processors
Supported Payout Methods & Connectors
| Connector | Supported Payout Methods |
|---|---|
| Adyen | Cards, Banks, Wallets |
| Cybersource | Cards |
| Ebanx | Banks |
| Paypal | Wallets |
| Stripe | Cards, Banks |
| Wise | Banks |
Retry Conditions
| Condition | Description |
|---|---|
| Connector Count | Multi Connector Retry requires more than one connector for a payout method |
| Method Lock | Payout method remains unchanged during retries |
| Error Configuration | Retry only if error is pre-configured and suitable |
| Retry Count | Default: 5 attempts per connector (customizable) |
| Stop Conditions | Retry stops when: ✔ Success ✔ Retry count exhausted ✔ All connectors failed |